Shipping Information

SUPPLY ships all orders directly from Indonesia.
We aim to deliver every piece with the same care and precision that goes into creating it.

Domestic Shipping (Indonesia)

For customers within Indonesia, we offer reliable and efficient local shipping options.
Shipping fees and estimated delivery times will appear at checkout based on your location.

Estimated delivery time:

Jabodetabek: 1–3 business days
Outside Jabodetabek: 2–5 business days

(Delivery times may vary during high-volume periods or special releases.)

International Shipping

SUPPLY ships internationally to selected regions in USD currency.
Availability will automatically appear when you select USD and enter your destination at checkout.

Estimated delivery time:

Asia: 5–10 business days
Australia / Middle East: 7–12 business days
Europe / North America: 10–18 business days

(Customs processing times may vary by country.)

Order Processing Time

All orders are processed within 1–3 business days, excluding weekends and holidays.
During limited drops or high-demand periods, processing times may extend slightly.

Customs & Import Duties

For international orders, customs duties, taxes, or import fees may apply depending on your destination country.
These charges are not included in your order and are the customer’s responsibility.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.
You can monitor your delivery status directly through the carrier's tracking page.

Shipping Origin

All items are shipped from:
Jakarta, Indonesia

Shipping Information