FAQ

Restocks depend on the nature of each release. Seasonal or core pieces may return, but limited and capsule drops will not be restocked once they’re gone.

Yes. Limited pieces are produced in very small quantities and can sell out instantly. To secure your item, we recommend being prepared at launch once a limited piece sells out, it will not return.

No. For limited drops, every size is final. Once a size sells out, it will not be produced again.

Reservations and pre-orders are not available for limited releases. All items become accessible exclusively at launch.

Yes. Major releases are announced through SUPPLY’s official channels and newsletter. To access early previews or first updates, make sure you follow SUPPLY on all platforms.

All orders are shipped directly from Jakarta, Indonesia. Available shipping destinations and rates will be shown at checkout.

Orders are processed within 1–3 business days. You’ll receive a tracking number once your package is on the way.

Yes, international shipping is available to selected regions. Shipping options and availability will appear based on your location at checkout.

International customers are responsible for any customs fees or import taxes that may apply based on your country’s regulations.

Please double-check your shipping details. We are not responsible for delays caused by incomplete or incorrect addresses.

If you need help with your delivery, contact our support team and include your order number for faster assistance.

Packages returned due to failed delivery attempts or unclaimed parcels can be reshipped; additional shipping fees may apply.